Privacy Policy for LeaderFlowStep
Effective Date: January 1, 2025
1. Introduction
Welcome to LeaderFlowStep. We respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, disclose, and safeguard your data when you visit or interact with our domain LeaderFlowStep.com, headquartered at 100 Queen Street West, Toronto, Ontario M5H 2N2, Canada. Our Business ID is 829416141 and you can reach us by phone at +14165325698.
2. Information We Collect
We collect information that you provide directly, including but not limited to your name, email address, telephone number, job title, company name, and any other details you submit when you register for training, request support, or use our contact form at Contact Us. We also gather data automatically about your device and browsing activity on our site, such as IP address, browser type, pages viewed, and timestamps.
3. Use of Information
Your information helps us deliver and improve our advanced management training services. We use it to respond to inquiries, schedule sessions, send updates, personalize your experience, analyze site usage trends, and maintain system security. We do not use your data for unrelated purposes.
4. Cookies and Similar Technologies
LeaderFlowStep uses cookies and similar tracking technologies to enhance your experience. Essential cookies are required for core site functions. Performance cookies help us understand how visitors interact with our site so we can optimize content and navigation. You may disable non-essential cookies through your browser settings, but doing so may affect certain features.
5. GDPR Compliance
As a responsible data controller, we comply with the European Union’s General Data Protection Regulation (GDPR). When processing personal data of individuals in the European Economic Area, we rely on lawful bases such as your consent, the performance of a contract, and our legitimate interests. You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of data where there is no legal requirement to retain it
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal
6. Data Security and Retention
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
7. Third-Party Services
We may share personal data with trusted service providers who perform functions on our behalf, such as hosting, analytics, email delivery, and customer support. These partners are bound by confidentiality obligations and are prohibited from using your data for any purpose other than to provide services to us.
8. International Data Transfers
Your information may be processed and stored outside your country of residence, including Canada. We ensure transfers are conducted under approved safeguards to maintain protection consistent with this policy and applicable law.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect or maintain personal data from minors. If you believe we have inadvertently done so, please contact us and we will delete the data promptly.
10. Policy Updates
We may revise this policy from time to time. The updated version will be posted on our site with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out by telephone at +14165325698 or use our contact form to get in touch. We will address your inquiry as quickly as possible.